Sales Director

Opta Search has partnered with a leading packaging automation business to appoint a Sales Director – Aftermarket & Service, covering North America.

This is a remote senior, high-impact leadership role with full responsibility for growing aftermarket and service revenue across the installed base and new customers. The successful candidate will bring a strong record in aftermarket, service or parts sales leadership, ideally within packaging automation, packaging machinery, robotics or a similar engineered-solutions environment. They will also have a proven ability to build recurring revenue streams, lead high-performing teams and develop long-term partnerships with manufacturers.

To be considered for the role you must meet the following requirements:

• Proven experience as a Sales Director, Aftermarket Sales Manager, Service Sales Manager or similar within packaging automation, packaging machinery, industrial automation or a comparable engineered-equipment market.
• A strong understanding of aftermarket offerings, including spare parts, service agreements, retrofits, upgrades, rebuilds and field service.
• Knowledge of primary, secondary and end-of-line packaging solutions, including but not limited to case packing, palletising and robotics.
• A track record of growing recurring revenue, increasing installed-base penetration and consistently hitting or exceeding sales targets.
• Experience leading, coaching and developing sales and/or service teams, ideally across a remote or multi-site structure.
• An established network across North American manufacturers in sectors such as Food and Beverage, CPG or Pharmaceutical.
• Willingness to travel regularly to customer sites, trade shows and company facilities.

Key responsibilities of the role include, but are not limited to:

• Take full ownership of the aftermarket and service sales strategy, driving revenue growth, margin and market share.
• Maximise opportunities across the installed base through parts, service contracts, upgrades, retrofits and modernisation projects.
• Lead, develop and motivate the aftermarket sales team, setting clear targets and KPIs.
• Build and maintain strong, long-term relationships with key accounts and senior decision-makers.
• Work closely with Service, Engineering, Operations and Customer Support teams to deliver an outstanding customer experience.
• Develop pricing strategies, sales forecasts and reporting for the senior leadership team.

This is a pivotal leadership position within a growing organisation. The successful candidate will have the opportunity to shape the aftermarket and service strategy, build a high-performing team and make a significant impact on recurring revenue and long-term business success.

• Due to the high volume of applications, we are unable to respond to each applicant individually. If you do not hear back within 2 weeks, please assume your application was unsuccessful.