HVAC Service Dispatcher

HVAC Service Dispatcher

Farmingdale, NY

$36-$38/hour + Benefits

Allegiance Group is partnering with a well-established mechanical contractor to recruit an experienced HVAC Service Dispatcher to support commercial and high-rise residential projects across NYC.

This is a great opportunity for an organised, proactive professional to coordinate technicians, manage service schedules and keep customers informed.

Benefits:

• Bonus
• 401(k) with company match
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off (PTO)
• Paid holidays

Key Responsibilities:

• Schedule and dispatch HVAC technicians to service calls.
• Prioritise urgent requests and manage changing schedules.
• Track technician availability and job progress.
• Communicate with customers, technicians and internal teams.
• Manage work orders, service updates and follow-ups.

Requirements:

• Previous HVAC dispatch or service coordination experience.
• Strong communication and customer service skills.
• Excellent organisational and multitasking abilities.
• Comfortable working in a fast-paced environment.
• Microsoft Office proficiency; dispatch software experience is a plus.
• HVAC industry knowledge is advantageous.

For more information about this opportunity, contact Charlie at +1 (332) 286-8944