About this opportunity
🔥 $500K+ Earning Potential | Director to SVP Sales | Contact Centre BPO | New Logo Acquisition
Base Salary: $180,000 – $250,000+ depending on experience
Uncapped Commission / Performance Bonuses
Potential OTE: $400,000 – $600,000+
We are supporting a well established, financially backed US Contact Center BPO looking to appoint multiple senior sales professionals across Director, VP and SVP levels as part of its ambitious growth plans.
Our client has the financial strength and delivery capabilities to compete for significant enterprise deals in Contact Center and CX AI, but with the agility, entrepreneurial mindset and financial flexibility that larger BPOs often struggle to offer.
Our client is investing in its next phase of growth combining traditional BPO delivery with technology and AI enabled CX Automation and an expanding portfolio of Consulting and Managed Services.
There is a real appetite for new-logo growth. Open to all verticals and specialisms within Contact Center solutioning.
Importantly, salary positioning will be influenced by three key factors:
1. Proven Individual Contributor New-Business Experience
We are particularly interested in sales professionals who have personally hunted, developed and won new-logo business within:
- Contact Centre BPO / Business Process Outsourcing
- Contact Centre as a Service (CCaaS).
- Conversational AI, Generative AI and intelligent automation.
- Digital CX transformation and technology-enabled customer operations.
We want individual contributors who can demonstrate their own ability to originate opportunities, navigate complex sales cycles and close significant new-logo contracts.
2. Deal Size & Evidenced Commercial Success
The size, complexity and value of previous wins will be a major consideration when determining the salary and commission package.
Candidates should ideally be able to provide a deal sheet demonstrating:
- Total Contract Value (TCV) or Annual Contract Value (ACV), where applicable
- FTE volumes awarded.
- Onshore, Nearshore and Offshore delivery components.
- CCaaS, CX technology, AI and automation elements.
- New-logo wins personally originated and closed.
The ability to demonstrate a consistent track record of winning substantial, complex outsourcing and technology deals will be particularly attractive.
3. Career Longevity & Consistent Performance
We value candidates who have demonstrated sustained success throughout their careers. We do not expect every job to work out but there should be clear evidence of success too. Employers will look favourably on individuals who have remained with employers for three years or more in relevant sales positions, particularly where they can demonstrate consistent quota achievement, significant new-logo wins and increasing commercial responsibility.
Ultimately, we want to reward proven deal-makers. The stronger your evidence across these three areas, the stronger the remuneration package we can explore.
Additional compensation
Uncapped Commission / Performance Bonuses
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