Systems Analyst Support

Hello ,

We have the following openings with Capgemini at Systems Analyst Support.

Job Title

Systems Analyst Support

Location

Seattle, US

Duration

12 months and possible Contract-To-Hire with Capgemini any time after 90 days

Job Description: CGEMJP00363441 - Systems Analyst Support - Seattle US

JOB DESCRIPTION:

• Summary of Key Responsibilities

• Provide support for PED rollout

• Document and share the steps of resolutions

• Ensure operational stability and minimal down time of core Retail Payment systems daily

• Show empathy to store partners and always seek ways to serve them better

• Ability to establish cross-functional, collaborative relationships with business, technology and store partners

• Communicate complex ideas and concepts to non-technical peers and customers

• Ability to effectively manage and partner with technology vendors to deliver against business objectives

• Upholds company policies, and legal/regulatory requirements

Required Qualifications:

• Candidate should have helpdesk and account provisioning experience

• Candidate must be able to deal with ambiguity and be flexible in both schedule and workflow

• Attention to details is a must.

• Candidate willingness to learn and positive attitude- technical can be taught

• Communication with customers or external parties

• Working knowledge of Service Now, Jira, Meraki and Splunk is required

• Remote management

• Software distribution experience

• General network troubleshooting

• Experience with Financial, payments or fraud detection systems preferred

• POS Support experience especially with Oracle Simphony preferred

Regards,

Manish Jakhar

Millennium Software Inc.

Cell: 248-233-6240

2000 Town Center, Suite 300, Southfield, MI, 48075

Visit us at www.webmsi.com