Stock Support - Pop-Up

About EBY

Born fierce. Raised resilient. Welcome to EBY.

EBY is an intimates brand designed to empower women through comfort, confidence, and innovation. From seamless underwear to wireless bras, our products are thoughtfully created to move with your body and support you throughout your day.

We believe the right fit can change how you feel. That’s why we combine innovative design with a focus on comfort, creating pieces that help women feel confident and at ease in their own skin.

At EBY, empowerment is at the heart of everything we do. Through our mobile pop-up experience, we bring the brand directly to our community, creating a welcoming space where customers can discover their fit, explore our products, and connect with EBY in person.

Summary

The Stock Support team member supports the daily inventory and operational needs of EBY’s mobile pop-up retail experience. This individual helps keep merchandise organized, accessible, and available so the retail team can provide a seamless customer experience.

As a member of the mobile retail team and an ambassador for EBY, Stock Support assists with merchandise movement, replenishment, inventory tasks, and maintaining a clean and organized inventory truck and stock area.

The Stock Support team member reports to the Stock Manager.

Responsibilities

Business Strategy & Performance

• Support the mobile retail team in achieving business goals by helping ensure products and sizes are readily available.
• Respond promptly to requests for merchandise from the retail team.
• Assist with replenishment throughout the day to support customer demand and minimize wait times.
• Communicate low stock, product needs, and inventory concerns to the Stock Manager.
• Support coverage in the inventory and retail areas based on business needs.

Brand & Culture

• Serve as an ambassador for EBY, representing the brand’s values and contributing to a positive and inclusive environment.
• Help maintain stock and retail spaces that reflect EBY’s brand and operational standards.
• Contribute to a culture of collaboration, accountability, and customer care.

Customer Experience

• Support a welcoming and efficient customer experience by helping the team locate and provide requested products and sizes.
• Communicate customer and product feedback to the Stock Manager and Store Manager.
• Assist with retail floor as directed by management.

Marketing & Community

• Support the setup and breakdown of local events and activations.
• Help prepare merchandise, supplies, and other materials needed for each event.
• Represent EBY and contribute to a positive brand experience within each community.

Teamwork

• Work collaboratively with the Stock Manager, Store Manager, Fit Specialists, and other team members.
• Participate in team meetings, daily check-ins, training, and coaching.
• Communicate stock needs, product requests, and operational concerns clearly and promptly.
• Support team priorities and adapt to changing needs throughout the day.

Visual Merchandising & Presentation

• Help maintain a clean, organized, and accessible inventory truck and stock area.
• Support replenishment of merchandise on the retail floor and in displays.
• Assist with the setup and breakdown of product displays and merchandise at each location.
• Help maintain a customer-ready retail space aligned with EBY’s visual merchandising guidelines.

Mobile Operations & Inventory

• Assist with the organization and daily upkeep of inventory across the mobile retail space and inventory truck.
• Locate, retrieve, and move merchandise between the inventory truck and mobile retail space as needed.
• Support receiving, unpacking, processing, labeling, and storing merchandise in accordance with company guidelines.
• Assist with transfers, cycle counts, inventory reconciliation, and returns to the warehouse as directed by the Stock Manager.
• Maintain accurate and organized merchandise storage so products are easy to locate.
• Support opening and closing procedures for the inventory truck and stock areas.
• Assist with the setup and breakdown of the mobile experience at each location.
• Help maintain operational supplies, packaging, and fitting room essentials.
• Support the organization and care of fitting samples, following company procedures for cleaning and sanitization between uses.
• Protect company assets through proper merchandise handling and adherence to inventory and loss prevention procedures.
• Follow company policies and applicable safety procedures when moving merchandise, using ladders, and working within the mobile retail and inventory spaces.
• Report inventory discrepancies, equipment concerns, and operational issues to the Stock Manager or Store Manager.

Cross-Functional Partnership

• Partner with the mobile retail team and other EBY teams as needed to support the success of the experience.
• Take on additional projects and responsibilities based on business needs.

Requirements

• Experience in a retail stock inventory environment preferred. Apparel a plus.
• Strong organizational skills and attention to detail.
• Ability to follow procedures, manage assigned tasks, and meet deadlines.
• Strong communication skills and the ability to work collaboratively with a team.
• Adaptability and comfort working in a mobile retail environment with changing locations, schedules, and business needs.
• Comfort using computers, iOS devices, and inventory systems, or willingness to learn.
• Availability to work a flexible schedule, including evenings, weekends, and holidays, based on business needs.
• Ability to travel between pop-up locations as required by the business.
• Ability to climb a ladder and lift or move merchandise and supplies weighing up to 40 pounds, with or without reasonable accommodation.

Equal Opportunity

EBY is committed to providing equal employment opportunities and building a diverse and inclusive workplace. We consider all qualified applicants without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status, or any other characteristic protected by applicable law.