Merchandise Director

Remote, full-time | Reports to the Founder and CEO | 6:00 AM to 2:00 PM US Eastern, Monday to Friday

About LifeSupplyUSA

LifeSupplyUSA is a fast-growing, eight-figure e-commerce brand of essential home goods: extension cords, HVAC and air filters, animal traps and household essentials. We sell mainly on Amazon US and Canada, with growing Walmart, Shopify and marketplace channels, across about 300 SKUs. Our team works remotely across the Americas and Europe, and this role sits at the center of our next stage of growth.

The role

You will own revenue, contribution margin and inventory across every category book and every marketplace we sell on. Reporting directly to the Founder and CEO, you lead three to four category managers and are accountable, bottom line, for growing sales profitably: what we sell, what we buy and how much we make on it.

This is a hands-on commercial leadership role. It needs real Amazon P&L experience, sound inventory judgment and the ability to hold a team accountable through clear expectations and consistent follow-through.

What you will own

Revenue and margin, all books

• Own consolidated revenue and contribution margin across all category books and channels.
• Build monthly and quarterly plans with the CEO, then set category and channel targets for each Category Manager.
• Find what is driving sales and margin, and lead the fix: pricing, assortment, promotions, advertising and conversion.

Open-to-buy and PO approval

• Own the open-to-buy budget and approve every purchase order within the cash limits set by the CEO.
• Validate each Category Manager's forecast before it becomes a PO; our Purchasing Lead builds and places it.
• Set reorder rules: lead time, safety stock and growth allowance by SKU class.

In-stock and SKU lifecycle

• Own in-stock on our top sellers and weeks of cover against target.
• Act early on slow and excess stock through holds, markdowns or exits.
• Approve SKU discontinuations and run commercial readiness for new launches.

Advertising

• Run the weekly meeting with our PPC agency and the Category Managers.
• Hold spend to TACOS targets, pushing where stock and margin are healthy and pulling back where they are not.

Team leadership

• Directly manage the Category Managers, Purchasing Lead and Compliance Specialist.
• Run weekly category reviews and one-to-ones on results, risks and commitments.
• Hold each manager to their numbers and address recurring underperformance.
• Deliver a weekly scorecard to the CEO with variances, owners and deadlines.

How success is measured

• Revenue vs plan, by book and channel
• Contribution margin, in dollars and percent
• In-stock on A and B SKUs (target 95%+) and weeks of cover
• Inventory turns, GMROI and slow-moving stock
• Advertising efficiency vs TACOS targets
• Forecast accuracy and on-time delivery of corrective actions

Must have

• You have led merchandising, category or e-commerce teams responsible for $50M+ in annual revenue, with Amazon US as a major channel, and owned the P&L and inventory decisions for that business.
• Hands-on open-to-buy or inventory planning with imported goods on long lead times.
• 8+ years in merchandising, category management or e-commerce commercial leadership, including 3+ years leading category managers, buyers or merchants.
• A track record of growing revenue through a team while protecting margin, with the numbers to show it.
• Strong grasp of marketplace economics: pricing, contribution margin, TACOS and GMROI.
• Advanced spreadsheet skills. You build your own models.
• Fluent professional English and availability from 6:00 AM to 2:00 PM ET.

Nice to have

• Walmart Marketplace and WFS experience
• Amazon Canada experience
• Experience managing an outside PPC agency
• Helium 10, Seller Central reports or BI dashboards
• Spanish

Compensation

Base salary of USD 100,000. Annual performance bonus with a target of USD 50,000 at plan and up to USD 100,000 for exceeding it, paid on profitable sales growth. Participation in our long-term incentive plan, which pays out on a sale of the company.

A few lines on the size of the business you led and the team you managed are welcome, but not required.

• Our process is short: a quick intro step by email, a practical case you walk us through live, then interviews with our CEO and COO, and references.