Jewelry Sales Professional

Our growing independent fine jewelry store is seeking an experienced, detail-oriented sales professional to join our team. The sales associates achieve and exceed sales targets as directed by management and proactively develop their client portfolio. They ensure a unique client experience throughout all touch points. They are also an active participant in the daily operations of the store. With our beautiful new store and strong community roots, this is an exciting opportunity to grow with us.

Position Overview

This position serves as additional support of daily and monthly sales goals and streamlines customer satisfaction by making dreams come true. The ideal candidate is highly organized, dependable, and experienced in fine jewelry retail and/or specialized sales such as cosmetics. They know how to dress the part, love putting together a great look, and take pride in their appearance.

Key Responsibilities

• Consistently achieve and/or exceed the monthly sales target, as directed by management
•  Ensure that each client receives outstanding and exceptional customer service by providing a friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of Customer Service before, during and after sales
• Adapt approach according to the client needs and motivations
• Negotiate and handle objections with ease
• Remain current on industry news and competitors
• Remain attentive to the cleanliness, organization, and overall presentation of the store, assisting with upkeep daily

Client Relationship Management

• Cultivate new and existing client relationships through exceptional service and other Ramsey Fritz Jewels initiatives, partnering with management to develop a plan for their clients and prospects
• Consistently and accurately capture client data for follow-up and relationship building, effectively utilizing the tools that are available
• Appropriately resolve client issues/concerns and escalate as needed to Management
• Partner with Management to develop a plan to support, and participate in, in-store events and networking

Daily Store Operations

• Understand and comply with all security and operational policies and procedures
• Assist with daily set-up and breakdown of the store, and communicate on any maintenance issues
• Assist in the merchandising and daily maintenance of displays and back-stock
• Assist with special projects, as needed (i.e. price changes, supporting back-office responsibilities, etc.)

 Qualifications

• Minimum 2 years of experience in specialized sales (i.e. fine jewelry, cosmetics)
• Strong organizational and multitasking abilities
• Excellent attention to detail and communication skills
• Ability to work independently and as part of a team

 Compensation & Benefits

• Competitive pay, commensurate with experience
• Employee Discount on merchandise
• Paid holidays
• Health Savings Account (HSA) available after one year of continuous service
• IRA retirement plan available after one year of continuous service
• Growth opportunities in a thriving independent store
• Supportive, team-oriented work environment

The responsibilities outlined in this job description are intended to provide a general overview of the position and are not intended to be an exhaustive or definitive list. Additional duties and responsibilities may be assigned by management as needed to support the operations and goals of the business.