Location: Chicago, IL Company: Alphathena Alphathena is a Chicago-based startup building a B2B SaaS platform for Direct Indexing including tax loss harvesting, automated rebalancing, custom indexes, intelligent…
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🚀 We're Hiring: AI Customer Assurance Engineer 📍 Location: Research Triangle Park (RTP), NC 🏡 Work Model: Remote (occasional onsite visits) 📅 Duration: Long-term opportunity In this role, you'll combine your technical…
COMPANY: Hae CPG POSITION: Director of Customer Experience REPORTS TO: Founder ROLE TYPE: Full-Time OFFICE LOCATION: H eadquartered in Brooklyn, NY but the role is fully remote HOURS: Must be comfortable working EST…
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Job Title: Bilingual Part-Time Tier 1 Customer Support Analyst Job Description: We are looking for a part-time Tier 1 Customer Support Analyst to deliver high quality support to our user community. This role will be…
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Career guide
Explore Customer Service & Support careers in Franklin Park, IL
Customer service roles help people resolve questions, use products and complete transactions. Work may take place by phone, chat, email or in person, and can range from general inquiries to specialized technical or account support. Compare the customer needs, support channels and level of decision-making expected in each opening.
Location
Franklin Park, Illinois
County or equivalent area
Cook County
Population reference (2025)
18,045
Time zone reference
America/Chicago
When comparing roles around Franklin Park, check the worksite named in the posting and the schedule for any interview or shift. For remote opportunities, confirm that the employer accepts applicants from your location. You can also explore other career fields here or broaden your search to Illinois.
What to look for
Phone, email, chat and in-person assistance
Account, order and product support
Case handling, escalation and service quality
Prepare your application
Describe the support channels, ticketing systems and customer groups you have worked with.
Use examples that show listening, clear explanations and follow-through on a problem.
Include measurable service results when you can explain how they were recorded.
Confirm scheduled hours, training, performance measures and whether the role includes sales or technical troubleshooting.
Explore roles in this field
These occupational paths can help you compare duties and refine your search. Availability varies by employer and location.