About this opportunity
Customer Service Coordinator
📍 Joliet, IL (Onsite)
🕒 Monday-Friday | 6:00 AM - 2:30 PM
We're hiring a Customer Service Coordinator to support a busy warehouse and transportation operation in Joliet, IL. This role is best suited for candidates with experience in shipping & receiving, inventory control, logistics support, warehouse administration, or transportation operations.
What You'll Do:
✅ Coordinate inbound and outbound shipments
✅ Process shipping and receiving documentation
✅ Track shipments and update delivery status
✅ Work directly with drivers, carriers, warehouse staff, and customers
✅ Maintain inventory records and transaction accuracy
✅ Schedule pickups and deliveries
✅ Prepare daily shipping reports and support warehouse operations
What We're Looking For:
✔ High School Diploma or GED
✔ Experience in shipping/receiving, logistics, warehouse support, or customer service
✔ Transportation, trucking, supply chain, import/export, or intermodal experience preferred
✔ Strong computer and Microsoft Office skills
✔ Typing speed around 50 WPM
✔ Excellent communication and organizational skills
Important: This position is more aligned with a Shipping & Receiving Clerk role than a dispatcher or administrative role. The person will work closely with drivers, inventory, and warehouse operations.
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