Retail Store Manager

Company Description

Rancher Hat Bar is a unique experience where customers can create their own one-of-a-kind hat. We pride ourselves in providing an unforgettable experience to our customers. Rancher Hat Bar is a very fast growing company expanding to multiple locations by the end of the year. We are a fun, rowdy company that cares about our staff that has become family and we hope to carry that throughout our expansion. Rancher Hat Bar is a nationally and internationally recognized brand with a strong social media presence. Working for us is more than a retail job, you're becoming apart of something big. Customers fly across the country and know our staff by name, you are becoming apart of the brand.

Role Description

This is a full-time on-site role for a Retail Store Manager at Rancher Hat Bar in Chicago, Illinois. The Retail Store Manager will be responsible for overseeing day-to-day operations, ensuring customer satisfaction, managing store staff, implementing retail loss prevention strategies, and maintaining effective communication with customers and the team.

What You'll Do As a Ranch Hand

• Create one of a kind Custom Hats
• Provide a memorable experience
• Bring a bubbly, outgoing personality to the floor
• Engage and create flowing conversations with your customer
• Ensure cleanliness of the store and make sure it is insta-worthy throughout the day
• Receive product and put away

*This position involves constant moving, talking, creating a custom product, helping customers, grabbing products, for hours at a time. Please know we are a very busy store and this role is a very fast paced, evolving job.

Qualifications

• Customer Satisfaction, Customer Service, and Communication skills
• The ability to work 5 shifts a week, including 1 weekend day
• Experience in managing a retail store or team
• Strong leadership and decision-making abilities
• Excellent organizational and interpersonal skills
• Knowledge of inventory management and merchandising
• Ability to work in a fast-paced environment
• Previous experience in the fashion or retail industry is a plus
• Ensures cash is collected correctly and handles all store banking

Be The Business

• Work independently and alongside leadership (HQ is based in Arizona)
• Be your own boss - take initiative and help the store succeed
• Motivates sales team to achieve goals
• Handle important day to day functions of the store
• Work closely with the Regional Manager to ensure your team succeeds

Why You'll Love It

• Rancher Culture
• Team Building events
• Flexible Schedule
• Opportunities and Growth
• Travel Opportunities
• Sales incentives and Manager/Goal Bonuses

*Rancher Hat Bar has a strong social media presence, it is a requirement to be filmed, participate in social media posts, news, filmed by customers and more. DO NOT apply if you do not agree to this.