Deskside Support / PC Engineer

Position: Deskside Support / PC Engineer

Location: Melville, NY

Rate: All Inclusive

Duration: 6 months

Job Description:-

This role is responsible for providing 100% deskside support for Client USA HQ in Melville and remote locations.

The engineer will provide hands-on break/fix hardware support, manage operating systems and

software across enterprise end-user computing platforms, handle device deployment and reclamation, and maintain ticketing service-level agreements (SLAs).

Skills & Qualifications:

・Education: BS Degree in a Tech-Related Field

・Certifications: Updated technical certifications

・Experience: Previous hands-on experience in an Enterprise environment

・Required Technical Knowledge: Intune, SCCM, JumpCloud, Windows (11), macOS

・Soft Skills:

・Customer Service & Empathy: Strong interpersonal skills to communicate complex technical details simply to non-technical users under pressure.

・Analytical Problem-Solving: Methodical approach to isolating variables, identifying root causes, and creating repeatable documentation.

Thank you