Site Reliability Engineer

DevOps / SRE Engineer – Telecom Service Fulfillment.

Experience: 8+ Years

Visa: GC /USC

Domain: Telecom OSS / Service Fulfillment experience

Location – Dallas –TX / New Jersey /Tampa -Florida

Job Responsibilities :

• Design and manage CI/CD, deployment automation and SRE practices for Telecom OSS Service Fulfillment, Order Management, Provisioning and Service Activation applications.
• Strong hands-on expertise in Kubernetes, Docker, Jenkins/GitLab CI, Helm, Git, Terraform/Ansible, Linux and Python/Shell scripting.
• Support highly available microservices and API-driven OSS platforms, including automated deployment, scaling, rollback, configuration management and environment provisioning.
• Define and monitor SLIs/SLOs, application availability, latency, throughput, error rates and infrastructure capacity using tools such as Prometheus, Grafana, Splunk, Dynatrace or ELK.
• Drive incident management, RCA, problem management and production reliability, reducing MTTR through observability, alerting, and automated remediation.
• Strong understanding of Telecom Service Fulfillment flows, including Customer/Service Orders → Orchestration → Inventory → Provisioning → Network Activation → Order Completion.
• Experience integrating fulfillment platforms with OSS/BSS, Inventory, EMS/NMS, network controllers and downstream activation systems through REST APIs, Kafka/MQ and event-driven integrations.
• Work closely with OSS architects, fulfillment of SMEs, development and operations teams to improve platform resiliency, scalability and release automation.

Experience: 8+ years overall, preferably with strong DevOps/SRE + Telecom OSS/Service Fulfillment experience.

Key Skills: Kubernetes | Docker | Jenkins/GitLab | Terraform | Ansible | Linux | Python | Helm | Prometheus | Grafana | Splunk | REST | Kafka | Microservices | Service Fulfillment | Order Management | Provisioning | Activation | OSS/BSS