Technology Oversight Lead - Trust Business Division

This position is responsible for providing independent, business-led technology oversight for Trust and Global Custody, covering Citi platforms, MUTB-NY systems, and all other internal, third-party, and white-labeled solutions. Partner with Business, Operations, Technology, Risk, and Compliance to oversee platform stability, regulatory alignment, change management, and issue resolution.

This role oversees outcomes against business, client, and regulatory expectations; it does not own technology delivery.

Responsibilities

Technology Oversight & Governance

•Oversee all Trust and Global Custody technology, including Citi, MUTB-NY, and other providers across custody, asset servicing, settlement, reporting, and connectivity.

•Represent Custody in technology governance forums; review KPIs, SLAs, and incident trends, challenge performance, and track remediation.

Incident & Problem Management

•Lead business assessment and prioritization of technology incidents across all Trust systems; coordinate resolution, communication, and escalation.

•Track root causes, corrective actions, and lessons learned to closure.

Change & Release Oversight

•Oversee changes, releases, industry mandates, and migrations affecting custody services across all Trust systems.

•Challenge change risks, readiness, and client impacts; ensure controls, testing sign-off, and post-implementation reviews for material changes.

Risk, Controls & Regulatory Alignment

•Partner with Risk, Compliance, Audit, and MUTB-NY IT on regulatory alignment, reviews, examinations, custody initiatives, and remediation; represent Custody on IT matters.

•Oversee business continuity and disaster recovery testing outcomes and follow-up; partner with Data Governance to meet MUTB-NY policies.

Business Partnership & Communication

•Advise senior management on technology risks, dependencies, and strategy; deliver clear executive and committee reporting.

•Build strong partnerships across Business, Operations, IT, Risk, Compliance, and service providers.

• Based on changes in the business work environment, job responsibilities can change, and removed accordingly. Additionally, this position will perform other duties as required, and participate in special projects as deemed necessary and appropriate by Management.

Skills & Requirements

Education: Bachelors Degree.

Experience: 10+ years of experience in banking industry or relevant industry, functional or other relevant experience.

·Significant experience in technology governance, third-party oversight, product delivery, or large-scale transformation.

·Strong knowledge of system integration, data governance, technology risk, and third-party risk.

·Ability to oversee complex cross-functional initiatives and influence stakeholders through constructive challenge.

·Excellent analytical, problem-solving, communication, and decision-making skills.

·Strong executive communication, presentation, and concise management-reporting skills.

·Experience in custody, securities services, or another highly regulated financial-services environment, including oversight of major institutions or strategic technology providers.

·Familiarity with client-data platforms, custody technology, and complex integrations.

·Knowledge of Custody platforms at large global custodians, operating-model, or vendor-transition programs.

·Experience using business intelligence, portfolio reporting, or governance tools.

The typical base pay range for this role is between $160K-$200K depending on job-related knowledge, skills, experience and location. Additionally, our Employee Benefit Program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, 401(k) retirement and savings plan, educational assistance and training programs, paid maternity and parental bonding leave, and paid vacation, sick leave, and holidays.

Mitsubishi UFJ Trust and Banking Corporation, New York Branch ("MUTB-NY") is an Equal Employment Opportunity Employer.