Commercial Lines Account Manager

JCW is currently recruiting on behalf of a growing insurance and advisory firm for an Account Manager to join their team. This role focuses on managing the day-to-day service needs of small- to mid-sized business clients, supporting policy administration, claims coordination, and renewal processes while maintaining strong relationships with clients and insurance carriers. You will report directly to senior leadership and play a key role in supporting the firm’s client service operations. This is a fully remote opportunity with working hours of 8:00 AM – 5:30 PM EST and the potential for equity ownership.

Key Responsibilities

• Manage day-to-day client service for commercial insurance programs, acting as the primary point of contact for business owners and company leadership.
• Support policy administration, including applications, renewals, endorsements, and policy updates, while maintaining accurate records.
• Assist clients with claims inquiries and coordinate with carriers, adjusters, and brokers to help facilitate resolution.

Qualifications

• 3–5 years of experience working within an insurance brokerage or carrier environment.
• Experience supporting policy administration, renewals, and client servicing within commercial insurance.
• Active P&C Insurance Producer License preferred.
• Strong organizational and communication skills with the ability to manage multiple client accounts in a fast-paced environment.