Government Relations Manager/Director

GOVERNMENT RELATIONS MANAGER/DIRECTOR

The Consumer Bankers Association (CBA) is a member-driven trade association focused exclusively on retail banking in the United States. Since 1919, CBA has partnered with leading retail banks to promote sound public policy, support the development of future banking leaders, and help finance the goals of consumers and small businesses. Its corporate members include the nation’s largest retail banks, with 85% holding more than $10 billion in assets, alongside associate members that provide key products and services to the banking industry. Member engagement is strong and participation from senior executives across 15 committees, subcommittees, and working groups. CBA maintains a visible public presence, including active communication channels such as Twitter and Instagram at @ConsumerBankers.

KEY RESPONSIBILITIES

Federal Regulatory Monitoring & Policy Intelligence

• Monitor and analyze federal regulatory and legislative activity across relevant agencies and congressional committees to identify emerging developments and issues affecting CBA members.
• Conduct independent research and analysis of complex financial services policy and regulatory matters, assessing potential implications, risks, opportunities, and strategic considerations.
• Translate complex regulatory and legislative developments into clear, actionable analysis and recommendations for senior leadership, the Regulatory team, and members.
• Track significant policy developments and maintain regulatory intelligence systems and tools to support timely internal analysis and external communications.

Legislative & Regulatory Advocacy

• Develop and advance CBA policy positions across a broad range of federal financial services issues.
• Review legislation, regulatory proposals, guidance, supervisory developments, and other policy materials and develop recommendations consistent with CBA priorities.
• Draft and edit legislative language, committee report language, comment letters, policy communications, talking points, and other advocacy materials.
• Engage as needed with congressional offices, federal agencies, and other policymakers to communicate CBA's policy positions and advance member priorities.
• Support development of advocacy strategies and materials in response to emerging legislative and regulatory developments.

Policy Leadership & Subject-Matter Expertise

• Serve as a policy resource on assigned financial services issues and develop subject-matter expertise across emerging and established areas of importance to CBA members.
• Identify intersections across policy areas and help the Regulatory team assess issues that span multiple areas of financial services policy.
• Develop briefing materials, questions, research, and other resources to prepare CBA staff and senior leadership for discussions with policymakers, industry stakeholders, and subject-matter experts.
• Stay current on industry, legislative, regulatory, and market developments and assess their potential impact on CBA members and advocacy priorities.

Project Management

• Advance CBA’s objectives related to consumer protection issues, representing member perspectives to policymakers, industry, and stakeholder discussions.
• Develop policy recommendations, legislative proposals, advocacy materials, and member resources addressing emerging fraud and scam threats.
• Lead and contribute to member engagement on assigned policy issues, including facilitating subcommittee, working group, and stakeholder discussions and incorporating member feedback into CBA advocacy.
• Build relationships and facilitate collaboration across financial services, telecommunications, technology, government, and other sectors on issues requiring coordinated policy solutions.

Executive Communications & Policy Writing

• Draft and develop high-quality written materials on behalf of the CEO, senior leadership, and Regulatory team, including op-eds, policy communications, talking points, briefing materials, statements, and other external-facing content.
• Translate complex policy and regulatory issues into concise, accessible communications for executive, member, policymaker, and external audiences.
• Edit and refine policy materials to ensure accuracy, consistency, strategic alignment, and effective communication of CBA's positions.

Member Engagement & Stakeholder Relations

• Serve as a resource to CBA members by communicating policy and regulatory developments in clear, actionable formats and soliciting member perspectives to inform advocacy.
• Facilitate member discussions and engagement on priority policy issues and incorporate member feedback into policy development and advocacy strategies.
• Build and maintain relationships with member institutions, trade associations, industry stakeholders, policy experts, congressional staff, and federal regulators.
• Represent CBA in external meetings, working groups, coalitions, and other stakeholder forums as appropriate.

Initiative Leadership & Project Management

• Lead and manage policy initiatives from development through execution, coordinating internal stakeholders and external partners to advance CBA's strategic objectives.
• Manage multiple concurrent priorities and projects in a fast-paced environment, adapting to shifting policy developments and organizational needs.
• Coordinate subcommittees, working groups, and other member engagement structures, ensuring productive discussions and timely follow-through.
• Identify policy gaps, emerging risks, and opportunities and develop recommendations for senior leadership consideration.
• Collaborate across CBA teams to ensure policy, government relations, communications, and member engagement efforts are aligned.

Technology, Data & Process Optimization

• Develop and maintain technology-enabled tools, workflows, and processes that improve regulatory monitoring.
• Identify opportunities to automate repetitive processes and improve the collection, organization, and dissemination of regulatory and policy information.
• Use data and technology to strengthen regulatory intelligence, support policy strategy, and improve member and internal communications.

A successful candidate will possess:

Communication Skills & Attributes • Excellent oral communication skills • Proactive communication skills • Strong writing ability • Strong customer service ethic • Ability to perform under deadline pressure • Ability to interact with firm’s senior management with great poise and professionalism

Management and Teamwork Skills & Attributes • Superior organization, project management, and time management skills • Ability to prioritize and take ownership over projects and tasks • Demonstrated proficiency at managing discrete projects from initial assignment to finished product • Ability to work either independently or in a team environment • Poise, professionalism, and grace under pressure • Strong work ethic and willingness to take ownership for wide-ranging responsibilities

Education • Undergraduate degree required • Minimum of 2-3 years of work experience required • Advanced familiarity with and ability to use Microsoft Word and PowerPoint applications. Basic familiarity with Excel

Salary Range ($80,000 - $110,000 plus bonus opportunity)