Retail Office Manager

Company Description

Q. Contrary is a custom clothing atelier located in Phoenix, Arizona, renowned for curating an exceptional selection of high-end men's and women's fashion. Our focus is on crafting personalized, custom-made clothing that exudes quality, personal style, and timeless elegance. We are dedicated to providing an unmatched shopping experience that resonates with our clientele, setting us apart in the Valley. Company website: https://qcontraryshop.com/

Retail Office Manager

Q. Contrary is looking for a highly organized, proactive, and detail-oriented team member to help support the day-to-day operations of our growing menswear business.

This is not a traditional retail position. We are looking for someone who enjoys solving problems, learning new skills, taking ownership of projects, and helping a small business operate more efficiently. The right person will work directly with the owner and become a key part of the business.

If you are someone who naturally takes notes, asks thoughtful questions, follows through on commitments, and enjoys figuring things out, we would love to meet you.

What You'll Do

Operations & Administration

• Manage client follow-up and communication
• Help organize and improve internal systems and processes
• Assist with inventory management and product organization
• Support Shopify and website updates
• Coordinate with vendors and suppliers
• Track tasks, projects, and business priorities
• Assist with bookkeeping and administrative projects

Marketing & Content Support

• Schedule and publish social media content
• Assist with email marketing campaigns
• Help organize photos, videos, and marketing assets
• Support content creation initiatives

Client Experience

• Welcome and assist clients in the store
• Help maintain a professional and organized showroom
• Support client appointments as needed
• Deliver exceptional customer service

What We're Looking For

Must-Have Qualities

• Highly organized and detail-oriented
• Strong written and verbal communication skills
• Self-motivated and dependable
• Takes initiative without constant direction
• Comfortable learning new software and systems
• Strong problem-solving abilities
• Follows through and gets things done
• Positive attitude and willingness to help wherever needed

Nice to Have

• Experience working in a small business
• Retail or fashion industry experience
• Shopify experience
• Social media experience
• Administrative or operations experience

About Q. Contrary

Q. Contrary is a men's clothing store specializing in custom clothing, personal styling, alterations, and premium menswear. We pride ourselves on delivering exceptional service and helping clients look and feel their best.

We are a small business, which means every day is different. The right person will have the opportunity to learn multiple aspects of the business and play an important role in our continued growth.

Position Details

• Part-Time & Full-Time
• In-Person
• Phoenix, Arizona
• Growth opportunities available for the right candidate

We're looking for someone who wants more than a job. We want someone who is excited to learn, contribute, and grow alongside the business.