Accounts Receivable Accountant

Due to growth, our client is looking for an Sr. Accounts Receivable Accountant/Specialist. This role is responsible for analyzing customer receivables, monitoring portfolio performance, reducing past-due balances, and supporting the achievement of DSO and collection goals. This role requires a highly analytical, detail-oriented professional who can identify root causes of delinquent accounts, resolve billing and account issues, and partner closely with Sales and internal teams to drive timely payment.

Key Responsibilities

• Analyze customer accounts and AR portfolios to identify trends, risks, and opportunities for improved cash flow.
• Review weekly aging reports and analyze root causes of past-due balances.
• Monitor and drive DSO performance against established goals.
• Identify collection issues and develop appropriate action plans to resolve delinquent balances.
• Investigate and resolve customer disputes, billing errors, short payments, and account discrepancies.
• Partner closely with the Sales team to address past-due accounts and develop strategies to improve customer payment performance.
• Audit customer AP and billing portals for invoice receipt, approval status, and scheduled payment dates
• Maintain regular communication with customers regarding outstanding balances and payment expectations.
• Set up new customer accounts, ensuring accurate customer information, billing requirements, credit terms, and account documentation.
• Monitor account activity and maintain accurate customer account records.
• Prepare portfolio and AR analysis for management, including aging trends, past-due balances, DSO performance, and collection results.
• Identify recurring billing or process issues and recommend improvements to prevent future collection problems.
• Develop, maintain, and update standard operating procedures (SOPs) related to accounts receivable and collections.
• Collaborate with Accounting, Sales, Customer Service, and other departments to resolve issues impacting collections and cash flow.

Qualifications

• Associate’s Degree in Accounting, Finance, Business, or a related field preferred.
• 4+ years of accounts receivable and/or collections experience.
• Strong analytical and problem-solving skills with the ability to identify root causes and recommend solutions.
• Excellent attention to detail and accuracy.
• Proficient in Microsoft Excel, including VLOOKUPs/XLOOKUPs and PivotTables.
• Strong organizational and time-management skills with the ability to manage multiple priorities.
• Excellent written and verbal communication skills.