Microsoft Dynamics 365 CRM Trainer

Microsoft Dynamics 365 CRM Trainer | Contract | Virtual & On-Site (US Travel)

Are you a Dynamics 365 CRM trainer who enjoys getting users confident and productive on the platform? We're looking for an experienced, engaging trainer to join a large-scale user enablement program, delivering both virtual and in-person instructor-led sessions across the United States.

Training materials are provided, and you'll complete a structured Train-the-Trainer program before delivery, so you can focus on what you do best: running great sessions.

What you'll be doing

• Delivering end-user training on Microsoft Dynamics 365 CRM, both virtually and on-site
• Tailoring your delivery to suit different learner groups and experience levels
• Providing post-training support and answering user questions
• Working closely with project stakeholders to make sure training objectives are met
• Representing the program with a high standard of professionalism and customer service

Engagement and schedule

• Anticipated full-time schedule for approximately six months
• Travel required; all training locations are within the United States

What you'll bring

• Proven experience delivering Dynamics 365 CRM training to end users
• Strong knowledge of Dynamics 365 CRM functionality and the business processes it supports
• A track record of running both virtual and classroom-based sessions
• Excellent presentation and facilitation skills, with the ability to engage diverse audiences
• Strong interpersonal and organizational skills, comfortable working independently or as part of a project team
• Willingness to travel throughout the US as needed

Nice to have

• Microsoft Dynamics 365 certification (equivalent hands-on implementation and training experience will also be considered)
• Financial Services industry experience