Field Service Supervisor - Western USA

Field Service Supervisor

Location: Remote – West Coast, USA (70%+ Travel)

Lead the team behind some of the world's most advanced electron microscopy technology! My client seeks a hands-on technical leader to elevate field service excellence, solve complex challenges, and help researchers push the boundaries of scientific discovery.

Why You Should Apply

• Lead a talented West Coast engineering team.
• Work with cutting-edge SEM and FIB-SEM systems.
• Make a direct impact on scientific innovation.
• Enjoy remote flexibility and regional autonomy.
• Combine technical expertise with leadership.
  
  

What You’ll Be Doing

• Lead, mentor, and develop Field Service Engineers.
• Coordinate installations, maintenance, and regional service operations.
• Troubleshoot sophisticated electron microscopy systems.
• Resolve critical customer escalations.
• Optimize service performance and customer satisfaction.
• Partner with engineering, technical support, and sales.
  
  

About You

• Technical education in electronics, mechatronics, physics, or equivalent experience.
• Strong SEM troubleshooting expertise; FIB-SEM preferred.
• Experience leading technical service teams.
• Skilled in service management and customer escalations.
• Excellent communication skills; extensive travel availability.
  
  

We’d love to see your resume, but we don’t need it to have a conversation.

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