SVP – AI Infrastructure Solution Engineer

Modis is seeking an SVP – AI Infrastructure Solution Engineer for a Direct Hire position with a client located in New York, NY. Ideally looking for applicants with a solid background in the financial services industry.

Salary Range: $150,000k to $180,000k annually + benefits. The Salary may be negotiable based on experience.

Sr. Specialist, Incident Management - Corporate Treasury job responsibilities include:

• Engineering Strategy & Architecture
• Define and execute the engineering vision and technical roadmap for enterprise infrastructure automation initiatives.
• Lead the adoption of Applied AI and Generative AI technologies to improve operational efficiency and user experience.
• Drive API-first architecture, integration standards, and governance across internal platforms and enterprise applications.
• Evaluate emerging technologies and recommend solutions aligned with business transformation objectives.
• Design scalable, reusable automation frameworks and intelligent service delivery capabilities.
• Lead development of conversational AI solutions capable of resolving a significant percentage of internal infrastructure support requests.
• Build and scale automation capabilities supporting infrastructure domains such as access management, applications, network services, and platform operations.
• Drive implementation of AI-powered solutions across multiple engagement channels, including tickets, chat, and voice.
• Establish metrics and KPIs to measure automation effectiveness, adoption, service quality, and business impact.
• Ensure all AI agents and automation solutions align with enterprise governance and platform standards.

To fulfill this role the Incident Management Coordinator will be required to:

• Leadership Experience
• 10+ years of progressive software engineering experience.
• 5+ years leading engineering organizations, technical programs, or transformation initiatives.
• Proven experience managing multiple engineering teams across locations and disciplines.
• Demonstrated success delivering large-scale enterprise technology transformation programs.
• AI & Automation
• Experience implementing Applied AI, Generative AI, or intelligent automation solutions in enterprise environments.
• Large Language Models (LLMs)
• Retrieval-Augmented Generation (RAG)
• AI/ML pipelines
• Conversational AI platforms
• AI governance and responsible AI practices
• Experience measuring, optimizing, and scaling automation programs.
• Application Development

Qualifications

• Experience within financial services, banking, or highly regulated enterprises.
• Experience leading enterprise help desk, infrastructure operations, or service automation initiatives.
• Background building omnichannel customer or employee support solutions.
• Experience with enterprise AI platforms and agent-based architectures.
• Advanced degree in Computer Science, Engineering, or related discipline.

For other opportunities available at Modis go to www.Modis.com.

Equal Opportunity Employer/Veterans/Disabled

Benefits include but are not limited to:

• 401(k) with match
• Comprehensive medical insurance (PPO, HSA)
• Dental insurance (PPO)
• Vision assistance
• Three weeks of Paid Time Off to Start; Accumulating Structure Afterwards
• Paid Holidays Off

Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pays upon meeting eligibility criteria.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit Website Privacy Policy | Modis.

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinance