Scrum Master (Heathcare Provider)

At Akkodis, we use our insight, knowledge, and global resources to make exceptional connections every day. With 60 branch offices located strategically throughout North America, we are positioned perfectly to deliver the industry's top talent to each of our clients. Clients choose Akkodis as their workforce partner to solve staffing challenges that range from locating hard-to-find niche talent to completing quick-fill demands.

Akkodis is seeking an Scrum Master for a contract role with a client located in New York, NY (Remote)

Pay Rate: $70-75/hr. (The pay rate may be negotiable based on experience, education, geographic location, and other factors)

Location: Remote - USA

Job Summary

Seeking an experienced Scrum Master with deep expertise in Epic EMR implementations and healthcare operations. This individual will lead complex Epic initiatives while serving as a servant leader, Agile coach, and facilitator for cross-functional teams.

The ideal candidate combines strong project and program management capabilities with hands-on Scrum Master experience, helping teams improve delivery, remove impediments, increase transparency, and drive continuous improvement. This role partners closely with Epic analysts, operational leaders, clinicians, product owners, and executive stakeholders to successfully deliver strategic healthcare technology initiatives.

Key Responsibilities

• Lead Epic implementation, optimization, integration, upgrade, and enhancement projects across healthcare organizations.
• Serve as Scrum Master for Agile teams, facilitating all Scrum ceremonies including Sprint Planning, Daily Standups, Backlog Refinement, Sprint Reviews, and Retrospectives.
• Coach teams, Product Owners, stakeholders, and leadership on Agile principles, Scrum frameworks, and Lean delivery practices.
• Drive continuous improvement initiatives that enhance team velocity, predictability, quality, and stakeholder satisfaction.
• Partner with Product Owners to maintain healthy backlogs, prioritize work, and define clear acceptance criteria.
• Remove organizational impediments and proactively resolve blockers impacting project delivery.
• Manage project scope, timelines, budgets, risks, dependencies, and stakeholder expectations.
• Develop project roadmaps and delivery plans aligned with organizational objectives.
• Collaborate with Epic analysts, application teams, infrastructure teams, and operational stakeholders to ensure successful project execution.
• Track Agile metrics including sprint velocity, burndown, throughput, and team health indicators.
• Facilitate stakeholder workshops, requirements sessions, and solution design discussions.
• Ensure compliance with healthcare regulations, HIPAA requirements, and organizational governance standards.
• Provide executive-level reporting and communication on project status, risks, and outcomes.
• Support organizational Agile maturity by mentoring teams and promoting Agile best practices.

Requirements

• Bachelor's degree preferred.
• 5+ years of healthcare IT project management experience.
• 2+ years supporting Epic EMR implementations, upgrades, optimizations, or operational initiatives.
• 3+ years serving as a Scrum Master, Agile Coach, or Agile Project Manager.
• Strong understanding of Scrum, Kanban, SAFe, Lean, and Agile delivery frameworks.
• Experience facilitating Agile ceremonies and coaching cross-functional teams.
• Proven success managing multiple concurrent projects within healthcare environments.
• Strong knowledge of Epic modules such as Cadence, Prelude, Resolute, MyChart, Ambulatory, ClinDoc, or related applications.
• Exceptional stakeholder management, communication, and facilitation skills.
• Experience using Jira, Azure DevOps, Rally, or similar Agile management tools.
• Ability to influence teams without direct authority.
• Experience working within provider, hospital or health system

Preferred Qualifications

• Certified Scrum Master (CSM)
• Advanced Certified Scrum Master (A-CSM)
• Certified Scrum Professional (CSP)
• SAFe Scrum Master (SSM)
• SAFe Agilist (SA)
• PMI-ACP
• PMP
• Epic certification(s)
• Healthcare consulting experience
• Experience leading Agile transformations or organizational Agile maturity initiatives

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinance