ServiceNow Solution Engineer

Job title: ServiceNow Solution Engineer

Work Location: New York, New York 10001

Work Arrangement: Remote

Employment Type: 06+ Months (Contract)

Salary/Wage Range: $84 - $94Hrs

Application Deadline: Applications are accepted on an ongoing basis until the position is filled.

About the Role

As a ServiceNow Solution Architect on the Global Impact team, you will make an impact by designing scalable, enterprise-grade ServiceNow solutions that address complex business challenges and drive digital transformation for non-profits globally. You will be a valued member of the Client’s consulting team and work collaboratively with business stakeholders, technical teams, process owners, and executive sponsors to deliver innovative solutions aligned with mission and business objectives.

In this role, you will:

• Lead solution architecture and technical design for Global Impacts technology donation implementations and platform enhancements.
• Lead Human Centered Design workshops and provide guidance on art of the possible
• Define platform, integration, and application architecture while ensuring alignment with enterprise standards, mission and business requirements.
• Partner with clients and project teams to translate business and mission needs into scalable ServiceNow solutions.
• Provide guidance on configuration, customization, governance, and technical debt management.
• Evaluate integration approaches and recommend architecture patterns that support future scalability and maintainability.
• Facilitate collaboration between technical and business stakeholders to drive successful project outcomes.
• Support implementation teams through design reviews, technical guidance, and solution validation.

Skills:

What You Need to Have to Be Considered

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience.
• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Application Developer (CAD).
• ServiceNow CIS-ITSM certification.
• Two additional ServiceNow CIS certifications (ITOM, ITAM, ITBM, CSM, FSM, HRSD, SecOps/GRC, or similar).
• Experience participating in multiple ServiceNow implementations across enterprise environments.
• 3+ years of solution architecture experience on the ServiceNow platform.
• Strong knowledge of ServiceNow scripting, integrations, APIs, web services, and platform architecture.
• Excellent communication and stakeholder management skills.

Education:

These Will Help You Stand Out

• ITIL v4, TOGAF, IT4IT, Agile, or Scrum certifications.
• Experience across multiple ServiceNow product suites.
• Knowledge of enterprise integration architecture and cloud technologies.
• Experience working in consulting or client-facing delivery environments.
• Strong presentation and workshop facilitation skills.

Call: +1 (904) 267-1601

**Equal Employment Opportunity**

NLB Services is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable law.

**Reasonable Accommodation**

NLB Services provides reasonable accommodations during the recruitment process as required by law. Applicants requiring an accommodation due to a disability, pregnancy-related limitation, or sincerely held religious belief, practice or observance may contact their recruiter or email notifications@nlbservices.com.

**Benefits**

Based on employment status and assignment, eligible employees may receive benefits, such as Medical, Dental and Vision Insurance, Health Insurance, Disability Insurance, etc. Eligibility and benefit terms vary by assignment.

**Other Important Terms**

- Applicants must be legally authorized to work in the United States.

- Any employment offer may be contingent upon job-related screening, employment eligibility verification and other requirements permitted by applicable law.

- Following a conditional offer of employment, candidates may be required to complete job-related background screening, which may include criminal history checks and/or drug testing, as applicable and permitted by federal, state, and local law.