About this opportunity
A quickly growing, fast-paced Public Relations and Public Affairs firm is looking for a full-time Account Manager in our Des Moines, IA-based office.
The primary role of the Account Manager is to provide flawless execution for clients. Flawless execution requires thoroughness, timeliness and accuracy. Account Managers must exhibit strong organizational and communication skills, be an effective team player, and exhibit a “can do” attitude – finding ways around any potential problem or barrier.
DUTIES AND RESPONSIBILITIES
Project Management
- Plans and manages all account-specific projects, from project initiation to project completion
- Works well both leading and participating in a team environment.
- Facilitates internal communication, providing clear direction/constructive feedback team members
- Keeps team members informed on project developments and issues via regular status meetings, reports, and meeting recaps
- Recognizes and devises solutions to potential project challenges/issues
- Compiles and maintains a historical file for each project
- Manages a team to execute at a high level
Client Management
- Develops trust and confidence of client
- Develops strategic plans to exceed client goals.
- Knows how/when to engage strategic planning
- Always thinking of ways to exceed a client’s expectations
- Critically thinking about our clients needs, thinking ahead of a client/project
- Constantly thinks about client’s business and brings new ideas to team
- Takes the initiative to intimately learn all aspect of the client’s business and industry
Personal Development
- Promotes a climate of respect and teamwork
- Establishes and maintains strong relationships between all teams
- Always demonstrates integrity, dependability, commitment and accountability
- Exhibits positive and willing attitude in all situations
- Enthusiastically volunteers for agency projects
- Looks for ways to improve the company’s business and functions
- Mentor and grow team members
QUALIFICATIONS AND REQUIREMENTS
- Bachelor’s degree in related field. 2+ years agency, campaign, or industry experience preferred.
- Proven ability to work well with others
- Exceptional organizational skills
- Exceptional communication skills
- Ability to multitask
- Willingness to do what it takes to get the job done
- Good decision-making skills
- Strong work ethic
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About the employer