Product Manager

🚀 Hiring: Associate Director, CRM Product Owner (Hybrid – East Hanover, NJ)

Are you an experienced Product Owner with deep expertise in enterprise CRM, Salesforce/Veeva platforms, and pharmaceutical commercial operations? We are looking for an Associate Director, CRM Product Owner to drive next-generation Customer360 digital capabilities for a global leader in healthcare and pharmaceuticals.

If you thrive at the intersection of business strategy, AI, advanced data analytics, and agile execution, this is an incredible opportunity to shape how commercial and field teams operate!

📍 Location: East Hanover, NJ (Hybrid: 3 days on-site / 2 days remote)

💼 Employment Type: Full-Time Contract

💰 Pay Rate: $62.00 / hour

🕒 Schedule: Monday – Friday, 8:00 AM – 5:00 PM

Key Responsibilities:

• End-to-End Ownership: Lead the strategy, development, and release of priority commercial CRM capabilities (field productivity, customer engagement, medical workflows).
• Agile Leadership: Drive backlog refinement, Sprint/PI planning, user story creation, acceptance criteria, and release predictability.
• Stakeholder Bridge: Partner cross-functionally across Commercial, Medical, IT, Architecture, Analytics, and Legal/Privacy teams.
• Continuous Innovation: Leverage CRM, Data Lake, and AI architecture (Salesforce, Veeva, Data Cloud, Snowflake, LLMs) to streamline workflows and boost user adoption.
• Governance & Quality: Ensure all deliverables adhere to strict pharmaceutical data privacy, compliance, and regulatory standards.

Ideal Candidate Profile:

• Experience: 5–7+ years in CRM Product Management, Technology Strategy, or Innovation roles (preferably within Pharma, Healthcare, or Biotech).
• CRM Expertise: Strong domain knowledge of Salesforce (Core, Health Cloud, Marketing Cloud, Data Cloud, Agentforce) and Veeva.
• Agile Operations: Proven track record in backlog prioritization, user story drafting (including AI-supported techniques), and cross-functional alignment.
• Education: Bachelor’s degree required; Master’s or MBA preferred.

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