About this opportunity
Ecommerce Marketplace Manager (Amazon Experience Essential)
New York (Hybrid)
We're partnering with a heritage consumer brand to recruit a Marketplace Manager who will take ownership of the commercial performance across key online retail marketplaces.
This is a commercially focused role with full accountability for driving marketplace growth, profitability and execution. You'll own the commercial strategy, manage a specialist external agency, and work cross-functionally with Marketing, Sales, Supply Chain and Finance to drive performance across multiple digital retail channels.
What You'll Be Doing
Commercial Ownership
- Own marketplace performance, delivering revenue, profitability and growth targets.
- Develop and execute commercial strategies across leading online marketplaces.
- Allocate investment across retail media, promotions and inventory to maximise ROI.
- Protect pricing integrity and ensure marketplace compliance.
Agency Management
- Lead the relationship with an external marketplace agency.
- Set priorities, review performance and hold partners accountable for delivery.
- Challenge strategy, identify opportunities and ensure execution is delivered to a high standard.
Retail Media & Growth
- Own marketplace advertising strategy across paid search, display and programmatic media.
- Manage performance against key commercial metrics, including ROAS and TACoS.
- Lead planning for major promotional events including Prime Day and Black Friday/Cyber Monday.
- Identify new growth opportunities across existing and emerging marketplace platforms.
Digital Shelf & Operations
- Optimise product listings, enhanced content and branded storefronts.
- Ensure catalogue health, listing compliance and best-in-class marketplace execution.
- Partner with Supply Chain to maintain strong in-stock performance and accurate forecasting.
- Work closely with Finance to improve pricing, margins and promotional funding.
About You
We're looking for someone who has successfully managed marketplace businesses within a consumer brand and enjoys owning commercial performance rather than simply executing activity.
You'll be commercially minded, analytical and confident influencing both internal stakeholders and external agency partners.
You'll ideally have:
- Experience managing Amazon Vendor Central (1P) within a consumer or CPG business.
- Strong knowledge of Amazon Advertising alongside other major retail media platforms.
- Experience managing agencies or external partners.
- Commercial ownership of marketplace P&L and performance.
- Strong analytical skills with experience using marketplace analytics tools and advanced Excel.
- A hands-on approach with exceptional attention to detail.
Benefits & Why You Should Join
- Full medical, dental and vision insurance.
- FSA and HSA.
- 401(k) with company match.
- Company-paid parental leave and enhanced adoption assistance.
- Caregiver Support Program.
- Paid educational assistance.
- Tax-free commuter benefits.
- Reduced summer working hours.
- Corporate and retail discount marketplace.
- 3 weeks' PTO plus state and federal holidays.
- Own a high-profile marketplace business with genuine commercial responsibility.
- Excellent opportunity for long-term career progression.
📍 Location: New York City (Hybrid)
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