Tensor Revive LLC

Field Application Engineer (FAE)-Entry to Mid Level

Buffalo Grove, IL

Published · Expires (UTC)

Full-time

About this opportunity

Field Application Engineer (FAE) – Entry to Mid Level

ABOUT TENSOR REVIVE

Tensor Revive LLC specializes in AI server hardware, GPU systems, and board-level repair. We provide engineering support, repair services, and technical solutions for some of the industry's most advanced AI computing platforms.

We're looking for a motivated Field Application Engineer (FAE) to join our growing team. Experienced engineers and recent Electrical Engineering graduates are both encouraged to apply. If you enjoy solving technical problems, working directly with customers, and learning the latest AI hardware technologies, we'd love to hear from you.

WHAT YOU'LL DO

  • Provide technical support for AI servers and GPU hardware.
  • Troubleshoot motherboard and hardware-related issues for customers and internal teams.
  • Perform board-level diagnostics and repair (experienced engineers work independently; newer engineers learn with guidance from senior team members).
  • Support system installation, testing, and product validation.
  • Work closely with engineering teams to resolve technical issues and improve products.
  • Train and support junior engineers and technicians (as experience grows).
  • Create technical documentation and share best practices.
  • Stay up to date with new AI hardware technologies and products.
  • Occasionally travel to customer sites for technical support.

WHAT WE'RE LOOKING FOR

Education (Required)

  • Bachelor's or Associate's degree in Electrical Engineering, Electronics Engineering, or a closely related EE discipline.

Experience

  • Preferred: 3+ years of experience in hardware repair, system engineering, field applications engineering, or a related technical role.
  • Experience working with servers, motherboards, GPUs, or other computer hardware is preferred.
  • New graduates are welcome. Relevant coursework, lab work, senior design/capstone projects, internships, co-ops, research, or personal hardware projects count as valuable experience.

Technical Skills

  • Comfortable using common electronic diagnostic tools such as multimeters and oscilloscopes.
  • Solid understanding of electronic circuits and motherboard architecture.
  • Experience using Linux for system testing or troubleshooting.
  • Ability to read schematics or technical documentation is a plus.
  • Soldering or board-level repair experience is a plus.
  • Experience with GPU servers, AI servers, or data center hardware is a plus but not required. We will train you.

Soft Skills

  • Strong problem-solving skills and attention to detail.
  • Good communication and customer service skills.
  • Ability to work independently and collaborate with a team.
  • Willingness to learn new technologies in the fast-growing AI industry.

WHY JOIN TENSOR REVIVE?

  • Competitive compensation, based on experience
  • Medical, dental, and vision insurance
  • Paid Time Off (PTO) and company holidays
  • Opportunity to work with cutting-edge AI server and GPU technologies
  • Mentorship and hands-on training in board-level diagnostics, repair, and AI server platforms
  • Career growth in one of the fastest-growing areas of the technology industry
  • Supportive, collaborative engineering team

Please include your degree, graduation date (if recent), and any relevant work, project, or lab experience.

Benefits:

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Vision insurance

Work Location: In person

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Tensor Revive LLC

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