Salesforce Administrator

Akkodis is seeking a Salesforce Administrator for a Contract job with a client in Mclean/Richmond/NYC . Ideally looking for applicants with a solid background in the financial services industry .

Salesforce administrator

Rate Range: $45/hour to $46/hour on W2 ; The rate may be negotiable based on experience, education, geographic location, and other factors.

Job location - Richmond VA/Mclean VA/NYC - Hybrid -3 days week

Interviews

1 hour zoom video interview

Basic Qualifications:

• At least 3 years of hands-on experience as a Salesforce Administrator.
• Active Salesforce Certified Administrator credential.
• Proven track record of building and configuring new Salesforce processes, workflows, and automations from the ground up.
• Strong understanding of and practical experience working within Agile/Scrum methodologies.
• Excellent relationship-building skills and the ability to collaborate effectively with both technical and non-technical stakeholders.

Preferred Qualifications:

• Active Salesforce Advanced Administrator Certification.
• Experience with Visual Studio Code.
• Familiarity with Jira, Git, and Git Repositories.
• Familiarity with AWS integrations and APIs, and how they interact with the Salesforce ecosystem.
• Previous experience in Treasury Management operations or the financial services sector.

Updating to standardize call center systems using Salesforce

Job Summary:

We are seeking an experienced and proactive Salesforce Administrator to lead the system configuration for a highly visible Treasury Management project. You will be part of a focused initiative team of 3-4 contractors, working collaboratively under the direction of a Product Manager and a Lead Advanced Salesforce Administrator.

In this role, you will be responsible for building a brand-new process from the ground up, specifically designing how our Voice Center handles Treasury Management questions and issues. You will operate independently and exercise professional judgment in making decisions that impact the user and client experience. The ideal candidate has strong hands-on configuration skills, a passion for translating complex business requirements into scalable solutions, and the ability to act as a subject matter expert for this new workflow.

Key Responsibilities:

Process Development: Design, configure, and implement a brand-new Salesforce workflow from the ground up to support the Voice Center’s handling of Treasury Management issues.

Agile Execution: Actively participate in Agile/Scrum ceremonies (sprints, stand-ups, retrospectives) and work collaboratively with the Product Manager, Lead Admin, and other contractors to deliver iterative value.

System Configuration: Translate business requirements into scalable Salesforce solutions utilizing best practices for automation (e.g., Flow Builder), custom objects, fields, page layouts, and record types.

End-to-End Ownership: Take full ownership of the end-to-end technical implementation process for your assigned project deliverables.

User & Security Management: Manage aspects of user setups, roles, profiles, permissions, and sharing rules to ensure data security and compliance within the new Voice Center processes.

Collaboration: Establish and maintain a high level of credibility with business partners and stakeholders, serving as the technical product expert alongside the Lead Admin.

Reporting & Dashboards: Create and refine dashboards and reports so Voice Center managers and stakeholders can track Treasury Management metrics and service SLAs.

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinance