Restoration Project Manager

Restoration Project Manager

East End Flood & Fire Restoration, LLC — East Hampton, NY

About us

East End Flood & Fire Restoration is a flood, fire, and mold restoration contractor serving Long Island's East End and the Hamptons. We handle water, fire, and mold losses from emergency response through completion, on both private-pay and insurance claims, and we hold our work to IICRC standards and full New York State regulatory compliance.

The role

We're hiring a Restoration Project Manager to own mitigation projects end-to-end — water, fire, and mold — from the first site visit through drying, documentation, and closeout. You'll run crews and subcontractors, keep jobs on scope and on schedule, and be the point of contact for homeowners, property managers, and insurance adjusters. This is a field-and-office hybrid role for someone who knows restoration cold and can document a job well enough to survive a carrier review.

What you'll do

• Respond to and scope water, fire, and mold losses; categorize and class per IICRC S-500 / S-520
• Build and run the drying plan — moisture mapping, psychrometric readings, equipment sizing and placement, daily monitoring
• Coordinate in-house crews and specialty subcontractors; schedule labor, equipment, and materials
• Own job documentation: photos, moisture logs, scope notes, and compliance paperwork to insurance/TPA standards
• Communicate with customers and adjusters throughout — set expectations and keep the claim moving
• Support estimating and supplements in Xactimate (RFIs, ACV/RCV, O&P, price-list codes)
• Ensure containment, PPE, and safety meet NYS Article 32, IICRC S-520, and OSHA requirements
• Manage budget, timeline, and quality through final closeout and payment collection
  

Required

• 3+ years hands-on experience in water/fire/mold mitigation, including running insurance or TPA jobs
• Active IICRC WRT certification (WRT + FSRT strongly preferred)
• Licensed NYS Mold Abatement Supervisor
• Proficiency with job documentation and restoration/estimating software (Xactimate a major plus)
• Comfortable with field work — ladders, confined spaces, lifting 50+ lbs
• Valid NY driver's license and clean driving record
• Strong communication; able to stay calm with stressed homeowners and demanding adjusters
• Availability for extended and emergency hours
  

Preferred

• AMRT and/or FSRT certification
• Xactimate Level 1–3 certification
• Familiarity with NYS Article 32 mold licensing and lead-RRP / asbestos protocols
• Located between Westhampton to Montauk, NY
• Bilingual (English/Spanish) for crew coordination
  

Compensation & benefits

• $80,000 base, depending on experience and certifications
• Company Vehicle
• Performance bonus tied to job margin / volume
• Health Insurance