About this opportunity
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Job Title: Oracle EBS R12 Credit Management Functional Consultant
Location: Cleveland, OH (Work from Office)
Duration: Long Term Contract
Key Responsibilities:
Business Process Design & Transformation:
· Lead workshops to gather business requirements for Credit Management and Collections processes.
· Analyze current-state credit and collections processes and design future-state Oracle-enabled solutions.
· Conduct Fit-Gap Analysis and recommend Oracle standard functionality wherever possible.
· Support business process transformation initiatives focused on improving cash collection efficiency and reducing bad debt exposure.
· Define business rules, approval workflows, and collection strategies.
Oracle Credit Management Implementation:
Configure and support Oracle Credit Management functionalities including:
· Credit Policy Setup
· Credit Classifications
· Credit Scoring Models
· Credit Reviews
· Credit Recommendations
· Case Folders
· Credit Hold Management
· Customer Credit Profiles
· Credit Limit Management
· Credit Exposure Analysis
· Credit Application Processing
· Approval Hierarchies
· Risk Assessment Framework
Oracle Advanced Collections Implementation
Configure and support:
· Collections Workbench
· Collections Agent Dashboard
· Collection Strategies
· Customer Segmentation
· Delinquency Management
· Promise-to-Pay Tracking
· Dispute Management
· Dunning Letters
· Collection Scoring Models
· Work Item Assignment Rules
· Contact and Interaction Tracking
· Follow-Up Activities
· Customer Statements
Order-to-Cash Integration:
Collaborate with functional teams to ensure seamless integration between:
· Accounts Receivable (AR)
· Order Management (OM)
· Trading Community Architecture (TCA)
· Cash Management (CE)
· General Ledger (GL)
· Service Contracts
· Inventory (INV)
· Customer Data Hub
Data Migration & Conversion:
· Define data conversion requirements for:
o Customer Credit Profiles
o Credit Limits
o Credit Ratings
o Collection Histories
o Delinquency Data
o Open AR Balances
· Support legacy data extraction, cleansing, transformation, and validation activities.
· Reconcile converted data during testing and cutover cycles.
Testing & Deployment:
· Prepare functional design documents and test scripts.
· Execute:
o Conference Room Pilots (CRP)
o System Integration Testing (SIT)
o User Acceptance Testing (UAT)
o Regression Testing
· Validate credit scoring and collections strategies.
· Support cutover planning and go-live activities.
· Provide hypercare and post-production support.
Reporting & Analytics:
Support business reporting requirements related to:
· Customer Credit Exposure
· Collection Effectiveness Index (CEI)
· Aging Reports
· Delinquency Tracking
· Bad Debt Monitoring
· Collection Performance Metrics
· Dispute Analysis
· Credit Utilization
Required Skills:
Oracle Functional Expertise
Strong hands-on experience in:
· Oracle EBS R12 Credit Management
· Oracle EBS Advanced Collections
· Oracle Accounts Receivable (AR)
· Trading Community Architecture (TCA)
· Oracle Workflow and Oracle Subledger Accounting (SLA)
Order-to-Cash Expertise
Comprehensive understanding of:
· Customer Onboarding
· Credit Evaluation
· Credit Approval Processes
· Order Holds and Releases
· Collections Operations
· Dispute Resolution
· Cash Application
· Receivables Management
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