Ripton

Retail Keyholder - Boulder

Boulder, CO

Published · Expires (UTC)

Full-time

About this opportunity

Location: Boulder, CO

Type: W2 non-exempt, Full-time

Compensation: $23/hr + benefits package

Reports to: Ripton Boulder Shop Manager

The Role

You'll be a key part of the team supporting the Boulder Flagship location's growth and execution in areas of customer experience, product knowledge, and retail operations.

This role is ideal for an experienced, highly motivated customer and product-obsessed person who is ready for more responsibility, thrives in an evolving environment, and wants to grow their store leadership as Ripton's retail footprint expands. 

Core Responsibilities

  • Deliver a welcoming and informed in-store experience, leading by example in sales, product knowledge and customer engagement
  • Execute daily operations such as opening and closing, maintaining visual merchandising standards, shop cleanliness and carrying out delegated tasks from the Shop Manager
  • Support the Shop Manager in maintaining healthy inventory levels, conducting receiving tasks and resolving inventory discrepancies in a timely manner
  • Act as shop leadership when the Shop Manager is unavailable, providing direction to associates and ensuring a consistent customer and team experience
  • Support associates with product and customer questions, using sound judgement to help resolve situations that fall outside of established guidelines
  • Provide ad-hoc support to the customer service team, responding to e-commerce channel questions

What We're Looking For

  • 1-2+ years retail experience, preferably outdoor apparel
  • Weekend availability, and upcoming holiday season availability
  • Works well in a tight-knit team; self-motivated and organized
  • Strong written and verbal communication skills
  • Enthusiasm for Ripton's brand and mission
  • Shopify and e-commerce service experience is a plus

Benefits

  • $23/hr
  • Paid company holidays
  • PTO and sick time accrual
  • 401k retirement account access with employer match
  • Monthly Healthcare Marketplace reimbursement
  • Access to industry pro deals
  • Ripton employee discount and seasonal product allotment
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Ripton

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