Amy Robeson

CUSTOMER EXPERIENCE COORDINATOR + PERSONAL ASSISTANT

Brentwood, TN

Published · Expires (UTC)

Full-time
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About this opportunity

Brentwood, TN Area

Local, In-Person Position

I’m looking for an amazing, organized, proactive person to join my team at Amy Robeson / Sacred Awakening!

This is a unique opportunity for someone who enjoys variety, loves helping people, and thrives in a creative, heart-centered environment.

The role combines personal assistance, customer service, social media support, and helping behind the scenes with our live crystal shows!

WHAT YOU’LL BE DOING

Customer Service & Inbox Management

  • Monitor and respond to customer service emails and inquiries.
  • Manage Facebook and Instagram messages and comments.
  • Respond to communication through SMS, WhatsApp and LiveChat
  • Provide voice/phone customer service for our students
  • Identify important messages that need my personal attention and make sure I’m aware of them.
  • Follow up on customer questions, requests, and outstanding conversations.
  • Help ensure nothing falls through the cracks!

Social Media & Community Support

  • Help manage our social media accounts and Facebook communities.
  • Respond to comments, questions, and messages.
  • Assist with scheduling posts and keeping our communities engaged.
  • Support additional social media projects as needed.

Crystal Shows & Live Sales

  • Help prepare and organize crystals for our live shows.
  • Assist with product displays, inventory, and pricing.
  • Provide behind-the-scenes assistance during live crystal shows.
  • Help track customer purchases and coordinate orders.
  • Assist with packaging, shipping preparation, and customer follow-ups.

Personal & Administrative Assistance

  • Help organize my schedule, priorities, and daily tasks.
  • Assist with projects, scheduling, and administrative needs.
  • Help with local errands and occasional events.
  • Be a proactive extra set of hands to keep things running smoothly!

WHO WE’RE LOOKING FOR

Extremely organized and detail-oriented.

Excellent written communication and customer service skills.

Comfortable with Facebook, Instagram, email, and online technology.

Self-motivated, dependable, and proactive.

Able to manage multiple responsibilities and prioritize effectively.

Friendly, professional, and genuinely enjoys helping people.

Comfortable working within a spiritual, healing, and personal-development business.

Experience in customer service, social media, administration, or personal assistance is preferred.

POSITION DETAILS

  • Local candidates only — Franklin, Brentwood, or surrounding Nashville areas.
  • Must be available to work in person at our office.
  • Schedule and compensation discussed during the interview process.
  1. Your resume and relevant experience.
  2. A little about yourself and why you’d be a great fit.
  3. A short 2-5 minutes video describing the ideal way to handle customer complaints
  4. Your general availability and location.
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Amy Robeson

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Customer Service RepresentativesBrentwood, TN · Within 15.5 mi · Customer Service & Support, Full-Time Jobs
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