Director Supply Chain Management

Company Confidential is a growing manufacturing and packaging organization, is seeking a results-driven Director of Supply Chain to lead its end-to-end supply chain operations, including demand and supply planning, inventory management, warehousing, logistics, and distribution.

This leadership role is responsible for driving operational execution, improving customer service, optimizing inventory, and ensuring reliable product availability and delivery. The Director will partner cross-functionally with Commercial, Manufacturing, Quality, Finance, and other key stakeholders to align supply chain activities with business priorities and customer expectations.

The ideal candidate is a hands-on, customer-focused leader who combines strong operational expertise with analytical problem-solving, team development, and continuous improvement capabilities. This individual will be accountable for departmental performance, establishing effective processes, developing talent, and delivering measurable improvements in service, efficiency, and cost.

Key Responsibilities

Supply Chain Planning & Inventory Management

·       Oversee demand planning, supply planning, inventory management, and replenishment activities to support customer demand and production requirements.

·       Coordinate the Sales and Operations Planning (S&OP) process to improve forecast accuracy, planning alignment, and execution.

·       Establish inventory targets and implement strategies to balance product availability, customer service, and working capital.

·       Identify supply risks, inventory imbalances, and potential disruptions, implementing timely corrective actions.

Customer Service & Order Fulfillment

·       Drive improvements in customer service performance, including On-Time In-Full (OTIF), fill rates, order accuracy, and fulfillment reliability.

·       Partner with Commercial and customer-facing teams to address service issues and meet customer requirements.

·       Establish performance reporting and accountability measures to improve visibility, responsiveness, and issue resolution.

·       Identify recurring service challenges and implement corrective and preventive actions.

Warehouse, Logistics & Distribution

·       Direct warehouse and distribution operations to support efficient, accurate, and timely order fulfillment.

·       Monitor warehouse productivity, inventory accuracy, shipment performance, and transportation costs.

·       Oversee third-party logistics providers, where applicable, to ensure adherence to service, cost, and operational expectations.

·       Identify opportunities to improve warehouse workflows, transportation efficiency, and distribution performance.

·       Ensure compliance with applicable company procedures and relevant quality and safety requirements.

Operational Excellence & Systems

·       Implement process improvements that enhance productivity, service levels, accuracy, and cost effectiveness.

·       Support the effective use and continuous improvement of ERP and supply chain planning systems.

·       Develop and monitor key performance indicators, management reports, and operational dashboards.

·       Apply structured problem-solving and continuous improvement methodologies to address performance gaps.

·       Maintain accurate data, standardized procedures, and effective operational controls.

Leadership & Cross-Functional Collaboration

·       Lead, develop, and manage supply chain personnel, establishing clear goals, performance expectations, and accountability.

·       Coach and develop team members while strengthening departmental capabilities and operational discipline.

·       Collaborate with Manufacturing, Commercial, Quality, Finance, and other stakeholders to resolve issues and improve business performance.

·       Support resource planning, employee development, and succession planning within the department.

·       Promote a culture of customer focus, collaboration, continuous improvement, and results-oriented execution.

Candidate Profile

The successful candidate will bring a combination of supply chain expertise, operational leadership, and demonstrated results in a manufacturing or packaging environment.

Qualifications and Experience

·       Bachelor’s degree in Supply Chain Management, Business, Engineering, Operations Management, or a related discipline required; master’s degree preferred.

·       10+ years of progressive supply chain experience, including leadership responsibility within manufacturing, packaging, or a similarly complex operating environment.

·       Demonstrated experience overseeing multiple supply chain functions, including planning, inventory management, warehousing, logistics, and distribution.

·       Proven success improving customer service metrics, fulfillment performance, inventory effectiveness, and operating costs.

·       Experience managing logistics partners, transportation providers, and third-party logistics operations, as applicable.

·       Working knowledge of ERP systems, supply chain planning tools, and performance analytics.

·       Strong analytical, organizational, communication, and problem-solving skills.

·       Demonstrated ability to lead teams, manage competing priorities, and drive accountability across functions.

·       A practical, hands-on leadership style with the ability to balance planning, execution, and continuous improvement.

Leadership Attributes

·       Customer-focused with a strong commitment to service reliability.

·       Operationally disciplined and results-oriented.

·       Analytical, proactive, and effective in resolving complex problems.

·       Collaborative and capable of influencing cross-functional stakeholders.

·       Committed to developing people and building a culture of accountability.

·       Adaptable and comfortable operating in a dynamic manufacturing environment.

Confidentiality Statement

This opportunity is being conducted on a confidential basis. Company identity and additional details regarding the organization will be shared with qualified candidates as the recruitment process progresses. Candidates are expected to maintain the confidentiality of information exchanged throughout the process.

Compensation

Annual Base Salary Range: $170,000–$185,000

The anticipated base salary range for this position is $170,000 to $185,000 annually. Actual compensation will be determined based on the candidate’s qualifications, relevant experience, skills, and other job-related factors. Additional benefits and incentive compensation, if applicable, will be discussed during the recruitment process.

Equal Employment Opportunity Statement

Confidential Company is Equal Opportunity Employer committed to fostering a professional, inclusive, and respectful workplace. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law. Qualified applicants will receive consideration for employment in accordance with applicable equal employment opportunity laws and regulations.