SFT MFT Engineer

Job Title: SFT MFT Engineer

Location: Phoenix, AZ – Onsite

Employment Type: Contract

A hands-on SRE/support engineer with strong troubleshooting skills who can support enterprise Secure File Transfer services across middleware, infrastructure, security, networking and observability layers.

Key Responsibilities

• Provide SRE and production support for Secure File Transfer services.

• Monitor file-transfer services, perform message/file tracking, analyze failures, and restore services when required.• Troubleshoot file-transfer issues across SFTP, AS2 and HTTPS.

• Support incident, change and problem management processes, including RCA and SLA/SLO management.• Build and maintain operational monitoring, dashboards and alerts.

• Support security-related operational activities including PGP encryption/decryption, certificate renewals, SSH and key rotations.

• Support SFT services running on enterprise Kubernetes/OpenShift and RHEL environments.

• Troubleshoot traffic-routing and connectivity issues involving GTM/LTM concepts. Required Technical Skills

• Seeburger BIS Administration: Monitoring, message tracking, error handling and service restarts

• File Transfer: SFTP, AS2, HTTPS

• IBM Connect Direct: Good-to-have knowledge• Observability: Splunk, Elasticsearch, Kibana/KQL

• Platform: Kubernetes/OpenShift and RHEL

• Security: PGP, SSL/certificates, SSH and key rotation

• Networking: GTM/LTM and traffic-routing methods including ratio-based, topology and round-robin

• ITSM/SRE: Incident, Problem and Change Management, SLA/SLO and RCA