E-BILLING AND COLLECTIONS SPECIALIST

Clifton Budd & DeMaria, LLP, a management-side labor and employment law firm located in Midtown Manhattan is seeking an experienced Legal eBilling and Collections Specialist. This person, under the leadership of the Director of Administration and Finance and the Lead Billing Specialist, will work with the accounting team and attorneys throughout the Firm to coordinate all eBilling and collections related activities for the firm. We are looking for a technically competent candidate that is an excellent communicator, professional, highly organized and possesses stellar administrative skills. The position is an in-person office position with a Monday through Friday, 9:30 a.m. to 5:30 p.m. work schedule.

Responsibilities

• Manage all aspects of eBilling, including submission, review, and compliance with client Outside Counsel Billing Guidelines and Firm policies.
• Maintain and update Partner and client billing protocols as needed.
• Ensure accurate client/matter setup in the Firm’s billing software in accordance with eBilling requirements.
• Handle eBilling tasks: submit timekeeper rates, set up new client matters, resolve and resubmit rejected invoices, manage vendor invoices for payment, and prepare/submit accruals per client guidelines and deadlines.
• Oversee collections: monitor accounts receivable aging, contact clients regarding past-due balances, resolve billing discrepancies with attorneys and staff, document activity, provide status reports, follow up on partial payments, and process write-offs in line with Firm policy.
• Identify and implement process improvements to enhance eBilling and collections efficiency.
• Maintain effective communication with clients’ financial and eBilling teams to ensure timely invoice processing.
• Support the accounting department with additional responsibilities as assigned.

Experience and Qualifications

• Minimum of 3 years’ experience in a law firm billing department working primarily on eBilling platforms.
• Experience with Juris software preferred.
• Proficiency with multiple eBilling platforms, such as TyMetrix 360, CounselLink, Collaborati, Legal Tracker (Serengeti), Passport, Bottomline Legal eXchange, Legal-X, Brightflag, and similar systems.
• Strong working knowledge of LEDES billing formats and eBilling workflows.
• Bachelor’s degree in Accounting, Business, or a related field preferred; equivalent experience will be considered.
• Solid math skills, including percentage calculations.
• Proficiency in Microsoft Excel, Adobe Pro, Word, and Outlook.
• Excellent written, verbal, and interpersonal communication skills.
• Highly detail-oriented, accurate, and capable of meeting deadlines.
• Able to work collaboratively within a team, while also functioning independently with minimal supervision.

Compensation

The salary range for this position is $70,000 – $80,000, commensurate with experience.