Service Center Manager

📌 Service Center Manager

📍 Collierville (Relocation assistance provided)

💰 $100,000 - $120,000/year + 20% Bonus

🏗 Construction & Architectural Field Services

🚀 Why This Role Matters: As Service Center Manager, you will take full operational ownership of a high volume service center. Your leadership will drive branch performance, streamline field dispatch, expand customer relationships, and maximize location profitability while leading a multi-disciplinary team.

Company: A premier national leader in architectural products and specialized installation services with over a century of industry success. Operating across residential and commercial sectors, the business delivers complete field service, maintenance, and project solutions nationwide through an extensive regional service center network.

🎯 Key Responsibilities:

• Manage daily branch operations and supervise technicians, customer service, and support personnel
• Own location revenue, monitor branch profit and loss, and manage operational budgets
• Oversee job scheduling and dispatch to maximize field productivity and timely service
• Lead candidate hiring, staff onboarding, team coaching, and performance management
• Maintain workplace safety standards and ensure full compliance with regional OSHA guidelines

✅ Ideal Candidate Profile:

• Five or more years of experience managing a branch, service center, or field operations site
• Demonstrated experience managing location profit and loss, operating budgets, and operational performance metrics
• Proven leadership skills managing multi-disciplinary teams including field technicians and office staff
• Strong expertise in service dispatch, workload scheduling, and customer account management
• Background in glass, construction, home services, or specialized trade field services