Operations Coordinator

OPERATIONS COORDINATOR

Turn your travel industry experience and organizational skills into extraordinary group tour experiences.

SCHEDULE

Monday-Friday

9:00 AM-3:00 PM

COMPENSATION

$25/hour

LOCATION

El Cajon, CA

In-office position

THE OPPORTUNITY

DayTripper Tours is looking for a sharp, highly organized and hands-on Operations Coordinator to join our small and energetic team. This is an ideal opportunity for someone who has moved beyond entry level and is ready to take greater ownership of the day-to-day logistics behind successful tours.

We are preferably looking for someone with 2-3+ years of experience in the travel, tourism, hospitality, or a closely related industry, with experience working directly with vendors. You should be comfortable negotiating rates and services, managing deadlines, solving problems quickly, and keeping multiple tours and priorities moving simultaneously.

This role requires someone who is logistically strong, detail-oriented and exceptionally organized - both digitally and at their desk. You should have excellent time-management skills, a positive attitude, and a natural tendency to look for solutions rather than simply identify problems.

You will work closely with hotels, restaurants, attractions, transportation companies and other travel partners; coordinate tour logistics and itineraries; track vendor commitments and deadlines; and ensure every detail is in place before departure. You will also interact directly with our customers, so being confident, personable and professional on the phone is essential.

SMALL TEAM. BIG RESPONSIBILITY. GREAT INDUSTRY. Everyone pitches in. The work is demanding and fast-paced, but it is also fun, varied and rewarding. We work in travel - our job is ultimately to create experiences and memories for people.

WHAT WE'RE LOOKING FOR

• Preferably 2-3+ years of travel/tourism, hospitality or related industry experience
• Proven experience working with vendors and negotiating rates and services
• Excellent logistical, organizational and time-management skills
• Ability to manage multiple tasks, tours and deadlines simultaneously
• Strong problem-solving skills and a solution-oriented mindset
• Professional, confident and personable telephone/customer service skills
• Strong attention to detail and accuracy
• Highly organized workspace and digital files
• Self-starter who takes initiative, takes ownership and follows through
• Positive, flexible attitude and ability to work well within a small team
• Proficient with the latest technology, Microsoft Office Suite, and AI tools, with the ability to quickly learn and adapt to new systems.

BENEFITS

• Company pays 50% of premium for Kaiser health, vision and dental care after successful completion of 90-day introductory period
• Company-sponsored SIMPLE IRA retirement plan with employer match up to 3% of salary
• Paid personal necessity/sick leave and holidays
• Paid vacation beginning after 1 year of employment
• Travel benefits - free or discounted travel on company tours

HIRING PROCESS

Advancement to the next stage of the hiring process will require an aptitude test designed to measure multi-tasking ability and attention to detail.