Inside Sales Representative

Inside Sales Representative
Achieve annual sales targets; implement company strategies for systems, contracting, and pricing. Foster relationships with key accounts via phone, email, and other communication methods; work closely with end-users and buyers to secure sales. Maintain relationships with various customer departments (e.g., Purchasing, Engineering, Laboratory, Quality); identify key stakeholders and meet their needs. Identify hidden customer opportunities and provide tailored solutions. Coordinate with internal teams (e.g., Marketing, Customer Services) to ensure customer satisfaction and strengthen relationships. Support key accounts by entering orders and quotes. Reactivate dormant accounts; identify accounts with high potential. Understand account management; develop strategies and present plans at business reviews. Research and develop new business opportunities in target markets such as biotech and clinical sectors. Stay current on product lines and systems through product/vendor meetings and trainings. Use supplier catalogs and databases to meet customer requirements and suggest alternatives when needed. Assist customers with purchasing decisions through product research, pricing, and availability checks. Maintain accurate records and files for proper customer management. Perform other duties as assigned.